MPCA Welcomes Disney Institute to East Lansing on June 18, 2010

Every hospital, clinic, group medical practice, dental practice, or freestanding medical care provider has the opportunity to distinguish themselves through the delivery of quality services.

A one-day local workshop, Disney’s Approach to Quality Service for Healthcare Professionals program will show you the importance of attention to detail in everything Disney does – from training its Cast Members (employees) to treating every Guest (patient) as a VIP.  You will hear the stories and see how Disney best practices can be easily adapted to your healthcare delivery organization.

IMPORTANT: Please use the Michigan Primary Care Association promotional code MPCAMNE to receive $50 OFF PER GUEST when registering. Additional group discounts are available.


No prerequisite training required.


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